Terms and Condition

First of all, thank you for shopping with us.

If you need information about our terms and conditions, please read below.

We do not refund ordered drawings and posters. Please check carefully what you like before ordering.

Please notice: when you buy an original drawing, the paper can be slightly wrinkly or worn.

A few of the drawings are cut together by 2 or more pieces of paper due to correction being made in the creative process.

First of all, we apologize.

But if it happens that you receive a different drawing than purchased please let us now immediately. We will pay the shipment costs to return the drawing/ poster & we will – off course – send you the requested drawing/ poster asap.

If you notice that your order is damaged upon arrival, please do not accept the package and contact us straight away.

Alternatively, please photograph the damaged packaging/item and email us, so we can see what went wrong.

We accept Visa, Mastercard, or Maestro card payments via Stripe. This is a secure payment processor and we don’t hold any payment information on our website. You can also pay via Paypal – you’ll be directed to PayPal to complete the payment.

We aim to dispatch orders within 1-5 business days – this can be longer during busy sale periods.

If you order the drawing framed, this will be an additional 1-2 weeks.

Orders being sent to a Danish address are usually delivered within 1-5 working days, but international orders can take up to two weeks to be delivered – please allow up to 3-4 weeks in transit to be safe.

If its more convenient for you, we can organize a pick up at our studio in Copenhagen. Please email us.

We mainly use PostNord for shipping within Denmark, as they deliver the tubes needed for the drawings and posters without additional costs.

Outside Denmark we use PostNord or international couriers.

Shipping is free if you order for more than 200 Euros.

 

Our shipping costs are as follows – please note, for oversize items, an additional fee may be applied and will be displayed at checkout:

Denmark – 9€

Other countries – 14€

You will be required to sign for your package (where the service is available). If no one is available to provide a signature, a delivery card will be left at your address.

Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

Orders shipping to addresses within the EU will be billed local VAT by us, but please check with your local authorities if the items are subject to additional handling charges upon delivery.

Need help?

We hope that you find the website easy to use, but please feel free to email us or call us if you have any problems.